I’ve brought this as a Christmas present for my mum for an extra special gift and I honestly couldn’t be happier. The customer service was amazing, they helped me with the recording and matched it up with my order (I had enquired prior and sent my recording in before ordering the bear). The whole process felt very personal and they went out of their way to help. It arrived perfectly gift wrapped and ready for the big day. Thank you so much! I would highly recommend to anyone.
